U.S. Bancorp Credit card department,
Over the past 18 months or so, I made - balance transfers onto - credit card. The interest rate on each transfer was 0 % until - different expiry dates : -/-/- -, - -, and -/-/-. - This is the order in which they appear on the interest charge calculation page of my bill. ) I paid the minimum amount due every month until -. Every month, that amount was subtracted from the balance with the 0 % expiry date -/-/-. In -, I paid an amount equal to the balance left on the balance transfer with the 0 % expiry date -/-/-. Rather than subtracting that amount from the balance with the -/-/- expiry date, the credit card company paid off the balance due -/-/-, and paid down some of the balance due -/-/-. I am now paying interest on the balance due -/-/-. This seems very shady and bogus. Is that even legal anymore?
U.S. Bancorp customer in New Jersey
Sep 14, 2015
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.usbank.com/ |
Phone | (800) 872-2657 |
andrew.cecere@usbank.com | |
Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
U.S. Bancorp | |
U.S. Bancorp |
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