U.S. Bancorp Credit Card Complaint

Payoff process

U.S. Bancorp Credit card department,

Payoff process New Jersey

Over the past 18 months or so, I made - balance transfers onto - credit card. The interest rate on each transfer was 0 % until - different expiry dates : -/-/- -, - -, and -/-/-. - This is the order in which they appear on the interest charge calculation page of my bill. ) I paid the minimum amount due every month until -. Every month, that amount was subtracted from the balance with the 0 % expiry date -/-/-. In -, I paid an amount equal to the balance left on the balance transfer with the 0 % expiry date -/-/-. Rather than subtracting that amount from the balance with the -/-/- expiry date, the credit card company paid off the balance due -/-/-, and paid down some of the balance due -/-/-. I am now paying interest on the balance due -/-/-. This seems very shady and bogus. Is that even legal anymore?

U.S. Bancorp customer in New Jersey
Sep 14, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more