U.S. Bancorp Credit Card Complaint

Payoff process

U.S. Bancorp Credit card department,

Payoff process New Jersey

Over the past 18 months or so, I made - balance transfers onto - credit card. The interest rate on each transfer was 0 % until - different expiry dates : -/-/- -, - -, and -/-/-. - This is the order in which they appear on the interest charge calculation page of my bill. ) I paid the minimum amount due every month until -. Every month, that amount was subtracted from the balance with the 0 % expiry date -/-/-. In -, I paid an amount equal to the balance left on the balance transfer with the 0 % expiry date -/-/-. Rather than subtracting that amount from the balance with the -/-/- expiry date, the credit card company paid off the balance due -/-/-, and paid down some of the balance due -/-/-. I am now paying interest on the balance due -/-/-. This seems very shady and bogus. Is that even legal anymore?

U.S. Bancorp customer in New Jersey
Sep 14, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3U.S. BancorpPayoff processSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AveragePayoff processSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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