Barclays Credit Card Complaint

Barclays Credit card department,

Balance transfer New York

In - 2015 I started to write to a girl in -, that I met thru an on line dating site. I am retired for a yr and tired of being alone. I sent her some cash using - - or - in - and - for her to get documents and be ready to move -. In our daily letters she mentioned early on that her dad was deceased for - yrs. In - she asked me to help with an issue, the story was that her deceased dad 's long lost business partner was here, -, and wanted to send to her cash for her elderly mom to live on there -. She asked me to contact this fellow - and to work with him. The guys name was - -. We connected via phone and e mail many times-he asked me to use my charge card accounts to take balance transfers, put that cash into my checking account and to wire that cash to the family - specifically the 'uncle ' of my 'friend ' -, and the younger brother of her mom. He said he wanted to repay my charge accounts using direct electronic deposits from


wiring the funds -. This seemed odd to me, but I was anxious to help my friend and utterly safe to me financially. I had earned an excellent credit history over the years by never being late, and never charging more than I could readily repay. I had already received from l l Bean- Barclays a sheet of 'convenience checks ' to use as balance transfers. I used the -, number - on -. Then on - I wrote out incorrectly # - it did not process. I did use on - # -. When I called and asked for more checks, the person at the bank advised me to just do balance transfers, that they were the same thing as the checks ''. Shortly after I would call back to Barclays and I always stated that the previous transfer was to have been paid by a 3rd party and asked that it be checked that the transfer and fee had been paid. When the Barclay agent verified the last transfer was paid already I felt entirely safe to take another transfer ( or write another check ) as well as to send - the collected funds. By this means Barclays enabled me to send - $13000.00 - times and then $ - the - $9500.00 drawn in - - I still am holding in an account here. All thru - and early - I felt I was being the greatest possible friend to these people, I had no clue this was a scam until I received a letter in mid - that the payments to my cards had all failed, and that I was therefore in debt for this tremendous amount. I also found then that the supposed payments from - - business were instead done by him calling in to the bank CLAIMING TO BE ME, and using some fake account to repay the charges. Again, as I had said each time that the payments were made by a 3rd party, if the Barclay employee had noted they were made by me '' this could have been averted. Why would I need to ask if my own payment was made? I contacted the Barclay fraud department, to dispute the - - transfers, they stated as I had supplied my account no. to - - - there was no fraud and that I was wholly responsible. My identity had been used to make fake payments each time, I now owed - my maximum limit. I also requested they separate the last $9500.00 and to treat it as a loan I would repay at the rate of $ - ( I now I have the whole $9500.00 plus $500.00 fee/ $ - set aside-I sold an old boat in - - during the following year. They refused to separate the bills and I was advised that to pay any amount would imply I was admitting to be legally responsible for the whole debt. They also told me then