Citibank Mortgage Complaint

Home equity loan or line of credit Settlement process and costs

Citibank Mortgage department,

Home equity loan or line of credit Settlement process and costs Florida

On - complaint - to Citi Mortgage was issued, and I disputed it on -. The response from Citi Mortgage states what is already in my documentation packet. The stated corrections in this response were already in place on my credit report when I submitted this complaint. I provided a snapshot of my credit report with a current status value of 120+ days past due '' as of - to a current status value of Pays as Agreed '' on -. I was not disputing the status of the account in this complaint. What I am disputing is the date in the


changed to 120+ Days Past Due '' on -. If I had not disputed this item, it would still be that way. The status was updated to Pays As agreed after I disputed it -. This mistake has caused me to not get credit and pay higher insurance premiums. I want the date reported set back -/-/- so that it is representative of when the settlement and release of mortgage was executed. Having a -/-/- date as the date reported makes this appear as a current issue.

Citibank customer in Florida
Sep 04, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints1/20123/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20152/20165/20168/201611/20162/201702.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankSettlement process and costs1.1%74.3%9.1%6.4%2.6%5.3%1.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSettlement process and costs0.4%6.3%5.3%1.1%2.8%6.4%76.1%1.5%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
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