Seterus Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Seterus Mortgage department,

Other mortgage Loan servicing, payments, escrow account Maryland

We had a mortgage with - that was discharged in chapter - bankruptcy 4 years ago. Another company purchased the loan '' and has continued to bill us for back payments. It clearly states on the bills sent to us that if the property was discharged in bankruptcy disregard the bill. The company is SETERUS. I have called and told them the debt was discharged. But the bills continue to come. This is unfairly affecting our credit score. We are trying to rebuild our credit. We both work hard and have good jobs.

Seterus customer in Maryland
Sep 03, 2015

* Source: CFPB Complaint Database

Seterus response to complaint:
Closed with explanation

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