Flagstar Bank Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Flagstar Bank Bank account or service department,

Checking account Problems caused by my funds being low Michigan

I deposited a personal check for $3000.00 into my Flagstar Bank account on Monday. My brother wrote me a personal check to help me with my - bills and help pay -. I have fallen on hard times and he offered to help. I expected a 3 day hold on the check, which would be okay-. However, Flagstar bank not only placed a 3 day hold on the check, but turned around after the three days and placed anther 7 day hold on the check for loss prevention. This is a local check and both my husband and myself have direct deposits of our payroll checks being deposited into this same account. Our payroll checks are more than the $3000.00 personal check.This 7 day hold caused me to go - for 7 or more days -. This is unreal and uncaring. The whole purpose for my brother giving me this money was to prevent this from happening. They are heartless and cold to do this to any human being.

Flagstar Bank customer in Michigan
Aug 28, 2015

* Source: CFPB Complaint Database

Flagstar Bank response to complaint:
Closed with explanation

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