Barclays Credit Card Complaint

Barclays Credit card department,

Advertising and marketing North Carolina

In an effort to establish an individual line of credit for my wife, we decided to obtain a credit card in her name. After exploring the many options available, and based on our needs, we elected the Barclay 's - - Dividend Master Card at an annual fee of $89.00. Specifically, we are retired and we travel often to visit our children in other states. This card offered a $99.00 companion ticket each year and a one day pass to the - - club. This would greatly assist us in our expenses during retirement and was the right choice for us. Application was made and she was approved on -/-/-. At no time, in the literature or in any correspondence were we informed that this card was going to be replaced by Barclays Bank of Delaware with - Master Card with less benefits. Shortly after we had paid our fees and made our first charges on the card we were notified that the card was going to be converted. After reviewing the literature and benefits available on the new card, we found that we would no longer receive the $99.00 companion ticket or the one day pass to the -


bait and switch '' offer and one that needs to be addressed by Barclays Bank of Delaware, - -, and - -. When I contacted the company, I was informed that I would receive one companion ticket that would have to be used by -/-/- and one club pass that would have to be used by my anniversary date, -/-/-. After that everything was no longer available. We would cancel this card, but to take out a credit card and then cancel it in a short period of time affects one 's credit. Since one of the reasons my wife selected this card was to establish her own credit, this is not a viable option.