PayPal Prepaid Card Complaint

General purpose card Managing, opening, or closing account

PayPal Prepaid card department,

General purpose card Managing, opening, or closing account Minnesota

Paypal limited/froze my account on - -, 2015 for reasons that have not been revealed to me. They stated they would release my remaining funds $280.00 within 180 days. To date, they have not released my funds despite numerous emails that have gone unanswered.

PayPal customer in Minnesota
Aug 10, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with explanation

Company profile

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How PayPal handles Managing, opening, or closing account complaints

Created with Highcharts 4.2.3PayPalComplaint HistoryComplaints7/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/201512/201502.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPalManaging, opening, or closing account1.3%44.7%5.3%48.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging, opening, or closing account0.2%8.9%0.6%16.6%53.7%20.0%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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