Banco Popular North America Payday Loan Complaint

Payment to acct not credited

Banco Popular North America Payday loan department,

Payment to acct not credited Mississippi

A guy from Eloans sent me and email and said that I got approved for a $5000.00. I called him and talked about the loan the payments, ect. He said that they did n't need any collateral only thing I had to do was send $140.00 to put insurance on my loan just in case something happened to me. I sent the money and he told me that someone would called me from - - with an activation code. So the guy called me and gave me the code but it was a lot of breakish in the phone. Then another guy called me from - - - to get the code so he could deposit the money into my account. When I gave him the code it was wrong so he called - - and told them the code was invalid so the guy from - said that I would have to pay $200.00 just to get another code I told him I did n't have it. I told that sounded crazy. So the guy from - said that when its a miscommunication between to parties that the customer was responsible for the $200.00 and that - - had to pay me $4000.00 that was their penalty. I knew then I had been scammed.

Banco Popular North America customer in Mississippi
Aug 07, 2015

* Source: CFPB Complaint Database

Banco Popular North America response to complaint:
Closed with explanation

Consumer disputes how Banco Popular North America handled their complaint

Created with Highcharts 4.2.3Banco Popular North AmericaComplaint HistoryComplaints4/20149/20148/20155/20166/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Banco Popular North AmericaPayment to acct not credited100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AveragePayment to acct not credited4.4%5.8%3.3%5.8%80.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationSource: Consumer Financial Protection Bureau

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