BB&T Financial Consumer Loan Complaint

Vehicle loan Taking out the loan or lease

BB&T Financial Consumer loan department,

Vehicle loan Taking out the loan or lease Illinois

I purchased a vehicle from - - -/-/-, A -/-/- Sonata. Regional Acceptance financed the vehicle for - months at 16 percent interest. I have had the car for 4 years making monthly payments of -. As of today - payments have been made totaling - dollars. Regional Acceptance says I still owe - on the loan, which is not correct and impossible for a loan that is 48 months into the - month term.

BB&T Financial customer in Illinois
Aug 04, 2015

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

Consumer disputes how BB&T Financial handled their complaint

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How BB&T Financial handles Taking out the loan or lease complaints

Created with Highcharts 4.2.3BB&T FinancialComplaint HistoryComplaints11/20123/20135/20136/201312/20131/20142/20143/20145/20147/20148/20149/201410/201411/20144/20155/20157/20158/201512/20154/20165/20167/20169/201610/201612/20162/20174/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BB&T FinancialTaking out the loan or lease100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTaking out the loan or lease2.4%81.9%5.5%6.7%0.3%1.1%1.4%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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