PayPal Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

PayPal Bank account or service department,

Other bank product/service Account opening, closing, or management California

I had been making online purchases with my Paypal - - - card which was linked to my paypal account. I had been loading my paypal balance with the Paypal - card so I can make online purchases. I had sent $50.00 to a friend for his birthday and just performed online shopping as I have done for the past year which was the only transaction which was not typical of my account. I get a notice that my account was permanently limited for violation of T & C and my debitcard was closed. I have been doing online shopping via this method for over a year and was not aware that I was in violation of policy. When I called paypal and was asked what I was in violation of, the reps were not able to clearly articulate the nature of the violation. My Paypal Case ID Number : -

PayPal customer in California
Aug 03, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with non-monetary relief

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https://www.paypal.com
(408) 967-1000
2211 N 1st St
San Jose CA 95131
PayPal
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