Bank of the West Bank Account Or Service Complaint

Checking account Deposits and withdrawals

Bank of the West Bank account or service department,

Checking account Deposits and withdrawals Arizona

my husband received a check for approx. $22000.00 from and inheritance recently in the form of an official cashiers check. I took the check to our Bank ( Bank of the West ) in -, AZ and I was told that the funds would not be available for at least - business days. I was told that $200.00 would be available immediately, then in - days $4800.00 would be available and then in - business days the remainder. I asked why that was since it was an official check. They said that there was nothing that they could do and it was just the way it was. I have since looked up the law and see that the funds should have been available the next day. I wanted to alert you to this situation. Thank you, - -.

Bank of the West customer in Arizona
Jul 30, 2015

* Source: CFPB Complaint Database

Bank of the West response to complaint:
Closed with explanation

Consumer disputes how Bank of the West handled their complaint

Created with Highcharts 4.2.3Bank of the WestComplaint HistoryComplaints3/20124/20125/20126/20127/20128/201210/201212/20122/20133/20134/20136/20137/20138/20139/201310/201311/201312/20133/20144/20146/20147/20148/20149/201410/201411/201412/20141/20152/20154/20155/20156/20157/20152/20164/20165/20166/20168/20162/20173/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Bank of the WestDeposits and withdrawals71.0%20.3%2.9%1.4%4.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals0.0%4.5%3.6%1.8%3.2%20.9%64.9%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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