Servis One, Inc. Mortgage Complaint

Servis One, Inc. Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Florida

My loan went into default with - - - for almost a year. I was working with - to get a loan modification however after - unsuccessful attempts to resubmit the same documents, we finally just gave up. It was causing undue hardship and mental stress to continue to provide documents again and again only to be stalled in the process. It 's very clear that - was using stall tactics so that they would not have to move forward with the loan medication. In early 2015, I received a letter from - that the loan was sold to BSI financial services. I contacted BSI who advised that they own the loan. I explained to them that I was continuing to receive foreclosure documents from the courts. BSI further explained that they now own the loan and will allow me to short sale my home. I advised BSI that I 'm not going to submit documents again - times only to be stalled once again. BSI assured me that I did n't need to fill out any paperwork and instead they would connect me with - of their preferred realtors to look at the home for potential short sale. Also,


and BSI approved the short sale for - and house was listed. Approximately 30-45 days later I received mail that a foreclosure judgment had been granted by the local courts. I contacted my realtor who advised that she would contact BSI to see if we could appeal to additional time to short sale the house. I never heard from her again. This week I received mail from the courts that BSI bought my home for -. In essence, they sold the loan to themselves so that they can resell at a higher value. This is both unethical and fraudulent. They lied to me throughout the whole process and I seriously question if the realtor was in on it from the very beginning and has received some sort of kick-back for assessing the home 's value for them from the start.