LJ Ross Associates Debt Collection Complaint

Medical Disclosure verification of debt not given enough info to verify debt

LJ Ross Associates Debt collection department,

Medical Disclosure verification of debt Not given enough info to verify debt Florida

Phone call received stating they were collecting a debt and I had nothing from them stating what it was for and verifying it was correct. They said they would mail to me but that I owed this money. Less than a week later, they called again and I told them again I still had not received anything documenting what the debt was for. They told me it was sent a week prior and that I needed to contact my post office to see why I had not gotten the letter yet and that I needed to set up payments immediately. I told them I would not do so until I had received something from the post office and it was their responsibility to mail that documentation to me, not mine. A week after, I received another call and ignored it as I still had no documentation. A few days later, they called again and again I let it go to voicemail. A few minutes later, THEY CALLED MY WORK PHONE. This is harassment. The company has not provided documentation and now they are calling my work phone disrupting my job.

LJ Ross Associates customer in Florida
Jul 27, 2015

* Source: CFPB Complaint Database

LJ Ross Associates response to complaint:
Closed with explanation

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