Regions Mortgage Complaint

Home equity loan or line of credit Loan servicing, payments, escrow account

Regions Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Illinois

Regions Bank has reported we paid are Home Equity line late - times in the last - months. They said they only show that they reported - times that we were late and they agreed to remove - of them. It has not been removed, we have had nothing but problems with them and have moved are personal banking from them some time ago. We paid off the line due to the fact we had a house fire at the home and are looking to rebuild. Of course Regions is causing another problem. I would just like the problem brought to a close in a timely manner and i know without the help from the CFPB it will not be brought to a close.

Regions customer in Illinois
Jul 20, 2015

* Source: CFPB Complaint Database

Regions response to complaint:
Closed with explanation

Created with Highcharts 4.2.3RegionsComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20153/20154/20155/20156/20157/20158/201512/20151/20160246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3RegionsLoan servicing, payments, escrow account12.8%39.7%13.5%22.4%3.2%5.8%1.9%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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