Other bank product/service Account opening, closing, or management
Bank of the West Bank account or service department,
Other bank product/service Account opening, closing, or management California
I have close a life insurance which was taken our of my account automatically. I called the company and they say it willi be cancell. Then I did n't have funding for it. I called bank of the west - number and they tell me they ca n't do anything about it so i have to call bank of the west here on -. So I called and the Lady and we and says she will take care of it and my account will be close. I refuse to pay a life insurance of $6.00 and bank of the west keep on charging me everyday that I have no money to pay. I dont feel its right to treat poor people like that.
Bank of the West customer in California
Jul 18, 2015
* Source: CFPB Complaint Database
Bank of the West response to complaint:
Closed with explanation
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