Wells Fargo Mortgage Complaint

Wells Fargo Mortgage department,

Conventional fixed mortgage Settlement process and costs California

Wells Fargo has been my mortgage carrier since -. I have a conventional, fixed rate mortgage with PMI. I am now trying to cancel the PMI as I know the cost of my home increased. I applied for the PMI cancellation and paid for an appraisal from the Wells Fargo approved evaluator, - -. - conducted the appraisal on -/-/- and responded via email on -/-/- with the result ( see documents attached -. According to - - my home value has increased and the amount assessed qualifies for PMI cancellation. Wells Fargo is not approving the cancellation until after my 2 year mortgage closure on -/-/-. According to Wells Fargo, my investor, - -, requires appraisal value only on terms of structural improvements. Please see page - as the communication is contradictory. I 've spoken to a representative and manager at Wells Fargo already. Please help.