Santander Consumer USA Consumer loan department,
Vehicle loan Managing the loan or lease Missouri
I made a payment of $ - over the phone for my - payment. However as of - -, the payment has not been posted. Chrysler Capital claims that the payment was made on - - and because of the holiday, the payment is delayed in posting. I am now 31 days late and now do for -. I have reason to believe that because I called and was upset, Chrysler Capital is being vindictive and delaying payment processing. I believe that this is a form of harassment, that is a violation of the FDCPA. The payment has cleared my bank, and Chrysler Capital admits that the payment is there. They just refuse to post it.
Santander Consumer USA customer in Missouri
Jul 15, 2015
* Source: CFPB Complaint Database
Santander Consumer USA response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.santanderconsumerusa.com/ |
Phone | (888) 222-4227 |
https://www.santanderconsumerusa.com/customers/con | |
Address | P.O. Box 961245 Fort Worth TX 76161 |
Santander Consumer USA | |
Santander Consumer USA |
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