Credit Bureau of Napa Debt Collection Complaint

Credit Bureau of Napa Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid New Hampshire

Left - - to go to - - but made sure had - balance before I transferred - knew there would be early termination fees. Contacted - told them I was switching but when I got the ETF payment from - - would pay them to be in good standing. Switched and received bill from - showing ETFS and outstanding amount - called and was told there was outstanding amount, we argued and I said I was told - balance when I switched. Received ETF payment and contacted - - spoke to billing/payment arrangements and told them I had the - plus in ETF fees to pay but that I was not paying what they showed as outstanding because I was told I had - balance. The person I spoke to said well if you can pay x amount you will have a - balance and be in good standing. We set up weekly payments for - weeks ( ca n't recall without looking at my bank statements ) and was told that this would clear any remaining balance and NOTHING WOULD BE REPORTED IN ANY WAY AS NEGATIVE, because I would be in good standing. I agreed to this


said they could n't undue what was submitted and it had to be - to pull the account back. I filed a complaint with the FTC because they lied and reported it and now I have this negative on my credit report which I am trying to build up. Just this morning received another call from a company called Chase Receivables and I informed her that this is a - debt and as such should not be on my credit report or for that matter being attempted to collect. - is responsible for their employees actions and she messed up royally and now my credit has been negative impacted and I want it cleared up. This should be reflected as paid in full and removed from my report. I also feel they should give back the ETF fees of - since that is highly criminal to charge that amount to leave a stupid phone company. I would not have paid the ETFs if I knew they would do this.