Credit Bureau of Napa Complaint

Credit Bureau of Napa Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid New Hampshire

Left - - to go to - - but made sure had - balance before I transferred - knew there would be early termination fees. Contacted - told them I was switching but when I got the ETF payment from - - would pay them to be in good standing. Switched and received bill from - showing ETFS and outstanding amount - called and was told there was outstanding amount, we argued and I said I was told - balance when I switched. Received ETF payment and contacted - - spoke to billing/payment arrangements and told them I had the - plus in ETF fees to pay but that I was not paying what they showed as outstanding because I was told I had - balance. The person I spoke to said well if you can pay x amount you will have a - balance and be in good standing. We set up weekly payments for - weeks ( ca n't recall without looking at my bank statements ) and was told that this would clear any remaining balance and NOTHING WOULD BE REPORTED IN ANY WAY AS NEGATIVE, because I would be in good standing. I agreed to this

said they could n't undue what was submitted and it had to be - to pull the account back. I filed a complaint with the FTC because they lied and reported it and now I have this negative on my credit report which I am trying to build up. Just this morning received another call from a company called Chase Receivables and I informed her that this is a - debt and as such should not be on my credit report or for that matter being attempted to collect. - is responsible for their employees actions and she messed up royally and now my credit has been negative impacted and I want it cleared up. This should be reflected as paid in full and removed from my report. I also feel they should give back the ETF fees of - since that is highly criminal to charge that amount to leave a stupid phone company. I would not have paid the ETFs if I knew they would do this.