Seterus Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

Seterus Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account California

My loan funded by - was transferred from - - - to Seterus, they lied to me once about a modification ruined my credit in the process, now they cheating me out of money for an Escrow account that I do not even have. They are dishonest. I am very afraid I have to watch them so closely, the problem is they are servicing loan for the government the same place I am filing a complaint. Now they are taking extra money in my monthly statement and can not explain to my why. This company has more complaints than any company on the planet but nothing is being done because they are working for the US government. First they took money for taxes but my taxes were paid Now they are taking money for HOA but my HOA dues are current.

Seterus customer in California
Jul 14, 2015

* Source: CFPB Complaint Database

Seterus response to complaint:
Closed with explanation

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