Carrington Mortgage Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Carrington Mortgage Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Illinois

My mortgage servicer has repeatedly sent me notices to foreclose indicating I have not sent in payments, even when I have faxed proof of the payments directly from my banking institution. Their failure to appropriately apply my mortgage payments has caused the notices to be sent. I have been sent multiple notices to foreclose this year. I have given Carrington the proof they have required each time-copies of canceled checks and letters from my bank documenting the payments being deducted from my account.

Carrington Mortgage customer in Illinois
Jul 13, 2015

* Source: CFPB Complaint Database

Carrington Mortgage response to complaint:
Closed with explanation

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