PayPal Prepaid card department,
Mobile wallet Managing, opening, or closing account New Jersey
Pay pal cut off my debit card without a text or a phone call or permission. Leaving me without access to my money, having ordered food. Transferred me several times, dumping me - back out to a call in system, gave me - telephone numbers, stating, - of these '' should work, and neither of them did. Kept me on hold for an hour, As it so happened, I had n't yet updated my address, so Paypal sent a card to my old address. Yes I had a dispute with a retailer but noNow, I notified them about a dispute with an - purchase, who resolved the dispute with me. I specifically checked the box which said the card was still in my possession, and at no time was I notified that by filling out that form that my card was going to be cut off. I did find that they had sent an a new card is on the way '' but nothing stating my card was cut off.
PayPal customer in New Jersey
Jul 11, 2015
* Source: CFPB Complaint Database
PayPal response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.paypal.com |
Phone | (408) 967-1000 |
Address | 2211 N 1st St San Jose CA 95131 |
PayPal | |
PayPal |
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