Discover Credit card department,
I was offered a promotional balance transfer rate of 0 % APR for - months from Discover Card. I accepted the offer over the phone and transferred the amount of $2800.00 to my Discover Card. At no point was it clearly communicated that all other future transactions would be charged interest from the moment of the transaction until the monthly payment was made. I believe it was Discover 's intent to deceive me. When I called to ask them to fix what I believed to be a mistake they claimed that the terms of the balance transfer I had agreed to could not be changed and they would continue to charge interest daily on all of my purchases. Even though I have been paying the full amount of new purchases plus an extra $200.00 each month they are still charging interest.
Discover customer in Ohio
Jul 10, 2015
* Source: CFPB Complaint Database
Discover response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.discover.com/ |
Phone | 224-405-1747 |
[email protected] | |
Address | P.O. Box 30943 Sale Lake city UT 84130 |
Discover | |
Discover |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |