Discover Credit Card Complaint

Balance transfer

Discover Credit card department,

Balance transfer Ohio

I was offered a promotional balance transfer rate of 0 % APR for - months from Discover Card. I accepted the offer over the phone and transferred the amount of $2800.00 to my Discover Card. At no point was it clearly communicated that all other future transactions would be charged interest from the moment of the transaction until the monthly payment was made. I believe it was Discover 's intent to deceive me. When I called to ask them to fix what I believed to be a mistake they claimed that the terms of the balance transfer I had agreed to could not be changed and they would continue to charge interest daily on all of my purchases. Even though I have been paying the full amount of new purchases plus an extra $200.00 each month they are still charging interest.

Discover customer in Ohio
Jul 10, 2015

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

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Contact Discover

https://www.discover.com/
224-405-1747
[email protected]
P.O. Box 30943 
Sale Lake city UT 84130
Discover
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