Navy FCU Bank Account Or Service Complaint

Checking account Using a debit or ATM card

Navy FCU Bank account or service department,

Checking account Using a debit or ATM card California

i was - -/-/- - 10 months during this period someone used my atm card to withdraw funds from my account as well use my account fruadlanty. upon becoming aware of this activity i reported it to fraud department at navy federal -/-/-. since this filing this dispute the security agents at navy federal ive spoken to have been rude, disrespectful, and have accused me of committing fraud.

Navy FCU customer in California
Jul 10, 2015

* Source: CFPB Complaint Database

Navy FCU response to complaint:
Closed with explanation

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How Navy FCU handles Using a debit or ATM card complaints

Created with Highcharts 4.2.3Navy FCUComplaint HistoryComplaints5/20128/20121/20143/20147/201410/201411/20141/20153/20155/20156/20157/20158/20159/20155/20168/201610/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Navy FCUUsing a debit or ATM card71.0%9.7%19.4%Closed with explanationClosed with monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUsing a debit or ATM card0.1%4.4%2.1%1.5%2.7%24.6%63.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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