Western Union Money Transfers Complaint

International money transfer Other transaction issues

Western Union Money transfers department,

International money transfer Other transaction issues California

I make a Money Transfer by Western Union from - to - -. I receive a MTCN number for the transaction, but when I went to take the money the western union agent do not have all the money necessary to pay me ( total amount of $180000.00 - american dollars ). So I receive two checks : one of $100000.00 and other of $80000.00. The problem is that when I deposit these checks in my bank accounts - - Bank - the bank refused the check of $100000.00, saying that the check does not have founds and close my account and hold this check for many days. When I receive the checks back I try to talk with the Western Union, but I do not receive any answers or help even trying to talk with different agents. The - - Bank refused the check too. I would like to take my money in cash as soon as possible. I am waiting for a solution for about 3 weeks and I can not wait anymore.

Western Union customer in California
Jul 10, 2015

* Source: CFPB Complaint Database

Western Union response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more