Carrington Mortgage Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

Carrington Mortgage Mortgage department,

FHA mortgage Application, originator, mortgage broker California

I purchased a my home in -, Arizona in - - through -, - - - making weekly payments with no payments missed. Around - -, I started to receive checks from - - -, when I called them to question these refund checks, they then stated that they bought my loan -. I asked them why the did n't assume my loan, they stated that I was not in their system and that my payments were being posted in an escrow account. B of A stated that because they could not assume my loan that I would have to reapply with them and so I did, with one request, reduce my interest rate to something more reasonable. Every month since then, I have refiled as they claimed that they needed either new documentation and or they lost some part of it. In - of -, I discovered that Carrington Mortage now has my loan. I discussed the past problem with a - - -, the gentlemen who called me and he stated that based on the information that he reviewed, he did n't see a problem getting this loan processed. It is now - -, now they claim that


n't accept payment for my loan, has my credit tied up with this single '' mark against me. They have tried to Foreclose on my property - times, all of which they withdrew on the date of sale. This is my retirement home, I make good money, have always been employed and have set aside a years worth of money to clearly prove that I can afford my home. I even gave them a written offer to which they refused. ( very reasonable, I offered them more than the house was [email protected] %, 30 year fixed - they ignored it ) I am not sure what else to do and I need help finding resolve to re-establish my loan and have my credit repaired.

Carrington Mortgage customer in California
Jul 08, 2015

* Source: CFPB Complaint Database

Carrington Mortgage response to complaint:
Closed with explanation

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