BOK Financial Corp Mortgage Complaint

Home equity loan or line of credit Loan modification,collection,foreclosure

BOK Financial Corp Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure New Mexico

I received a home equity loan from Bank of Albuquerque 8 years ago. Payments were made for seven years, -. I called the bank for forebearance, they offered half a month. I had no income, and they started foreclosing on me in three months, the amount they were owed was around $650.00. I am losing my home over principal and interest due of under $3000.00. I have no idea what is being charged for legal fees. I have approximately $9000.00 that I earned in the last few weeks, the balance was $15000.00. The auction sale is - -! What really bothers me is that I had a 7.5 % interest rate. I closed my bank account with them over unfair overcharges. They increased the interest rate to 8 %. Prime rate was under 4 % at the time and I had a FICO score of -. They lost a class action settlement suit over the issue. They called and said if I opened an account again, they would pay me $70.00 for their wrongdoing and modify the home equity loan to 4.5 %. After going through the process of opening an account and applying for another - THEY DID NEITHER OF THOSE. MY LOAN WOULD HAVE BEEN ALMOST PAID OFF by last year at the promised interest rate. Bank of Albuquerque has, again, imposed unfair and unauthorized charges on my business and personal accounts. This happened after contacting them about loan fore bearance. I specifically opened those accounts with their stating that there would NOT BE ANY AUTOMATIC WITHDRAWALS.

BOK Financial Corp customer in New Mexico
Jul 08, 2015

* Source: CFPB Complaint Database

BOK Financial Corp response to complaint:
Closed with explanation

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