Carrington Mortgage Mortgage Complaint

Carrington Mortgage Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Colorado

I authorized a Post -dated check to run on -/-/15 for $940.00 using my savings account. I noticed that this payment never was processed thru my bank account. I was told by my bank that if the account is coded checking account and not saving account that the payment will not process. So the payment of $940.00 was not coded savings. So since I did n't see the payment go thru, I transferred the money from my savings account to my checking account and did a payment via your website for $920.00 on -/-/15 confirmation # - that is the amount your website was showing was due. I just received a letter dated -/-/15 stating that the payment I originally gave for $940.00 dated - was returned. That is incorrect. That payment was made on -/-/15. This was clearly a coding issue not me not being able to make the payment. You have now reported my being 30 days past due. The payment was scheduled on the - day which my credit report should n't have been hit with a 30 day late. I filed a dispute with the mortgage company who said that they will not remove the 30


Bank stating the fact. Also Carrington has n't updated my credit report since - and this is affecting my credit rating. I have attached my credit report as well. Also they have stated in there letter that If a payment is reversed for non sufficient funds ( NFS ) and the replacement is not made in the month that the payment was due, the payment may be reported negativity. I do n't show that anywhere or have I ever in my years in banking known that the payment has to be made in the same month.