MoneyGram Money Transfers Complaint

MoneyGram Money transfers department,

International money transfer Money was not available when promised Florida

on -/-/2015 at - i visit - - # -, they represent Money Gram, i send - us dollar international to the - - under - # -, originator - - -, to be receive by - - -, the money until today -/-/2015 at - shows as in hold by money gram, i try all possible options to comunicate with the company and they just place my call in hold, the - - - - me that they have no way to help me on this issue