Carrington Mortgage Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Carrington Mortgage Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Texas

Loan sold from - - - to Carrington. '' Within 2 months of sale, escrow payment skyrockets. As apparently as it was explained to me by Carrington '' - - - did not require a 2 month cushion '' in my escrow, but


Carrington ''. They waited 2 months to hit me with the bad news. They say to pay off my 2 month cushion '', I need to pay them nearly $3000.00. What Carrington '' has done is INCREASE MY MONTHLY PAYMENT FOREVER by adding their own '' requirement that has nothing to do with my loan. I was NEVER given the opportunity to ask questions, to understand this would be coming, to shop around for a different mortgage holder - nothing. My loan was simply sold and my escrow skyrocketed. What other new amount will Carrington '' add to my loan WITHOUT NOTIFYING ME? When will Carrington '' mandate that I have to have a - '' cushion?

Carrington Mortgage customer in Texas
Jun 29, 2015

* Source: CFPB Complaint Database

Carrington Mortgage response to complaint:
Closed with explanation

Consumer disputes how Carrington Mortgage handled their complaint

Created with Highcharts 4.2.3Carrington MortgageComplaint HistoryComplaints1/20126/20128/20129/201211/201212/20121/20132/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20143/20144/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/201501020304050Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Carrington MortgageLoan servicing, payments, escrow account1.0%82.2%0.7%3.4%0.3%12.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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