Wells Fargo Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

Wells Fargo Mortgage department,

Conventional fixed mortgage Settlement process and costs Georgia

In selling my house, the buyer was getting financing through Wells Fargo Home Mortgage Wells Fargo delayed the closing at - the day before closing because they needed more time '', with no explanation as to what the hold up was or any idea of how long things would be delayed. They had communicated the week before to the buyer that things would be on time. Subsequent calls and emails to try and get details or information went unanswered and unreturned. I 've called and emailed the loan officer, his boss and his bosses assistant with no answer, reply or call back. The Loan Officer involved in - - - ( - ) and his boss is - - ( - ) I understand closings get delayed at times, but the combination of the last minute notification, no information and no follow-up from multiple parties at Wells Fargo is unacceptable and unprofessional. I will incur an estimated additional $500.00 in moving expenses alone due to the delay in closing.

Wells Fargo customer in Georgia
Jun 25, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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