KeyBank NA Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

KeyBank NA Bank account or service department,

Checking account Problems caused by my funds being low Maine

I believe I was charged excessive overdraft fees by Key Bank. I had a death in the family later last year and was really struggling. I slipped up a few times and did n't complain. The way they are applying the charges to my account created overages when their did n't need to be any. I am not asking for a full on refund but I have asked them for help. They have charged me a total of over $500.00 last year and over $600.00 already on charges that were most often put into the negative by how they chose to apply them

KeyBank NA customer in Maine
Jun 24, 2015

* Source: CFPB Complaint Database

KeyBank NA response to complaint:
Closed with monetary relief

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