Santander Consumer USA Credit Card Complaint

Santander Consumer USA Credit card department,

Unsolicited issuance of credit card Michigan

I applied for credit through - -, -, MI to purchase a new washer. I was denied. I paid for the washer with my - -. A couple of weeks later, I received - letters from Santandar Consumer USA. - indicated I had been refused credit, the other told me what my limit was. I never received a card or anything further until I received a statement indicating a $49.00 balance. I called on -/-/2015 and spoke with - and was given the run around before I was disconnected. I called back and was told by - who said the $49.00 is automatically billed for having the card ( what card? ) and I owed this since I opened the account. I explained the situation and after some stressful conversations, was told the account would be closed. The next month I received another Statement showing I owed the $50.00. I called again on -/-/2015 and spoke to - who indicated that even though I was denied credit through - -, I stilled owed the fee because - had picked up the account on their own. I only applied through - -! I never agreed to have the account picked up '' by anyone. Again, after more stress and lack of understanding, she assured me the mistake would be corrected within - business days. I received another statement. This time for $51.00. On -/-/2015 I called and asked for a Manager. This time I spoke to -. She indicated she would make sure it is taken care of today. '' She was going to send it to the appropriate department to get it done. Well, I have just received another Statement for the $49.00 and interest.