PayPal Money Transfers Complaint

Domestic (US) money transfer Other transaction issues

PayPal Money transfers department,

Domestic (US) money transfer Other transaction issues Michigan

After being a member of PayPal for 6+ years at least, my account has been permanently limited for no apparent reason at all. I 've called and spoken with - different employees of PayPal and I 'm only told that they 've made an executive decision to close my account because the rick is greater than the reward. I 've never done any illegal or fraudulent transactions and have had - or - disputes per year. They are holding my funds for 6 months and claim they are doing so to cover any charge-backs ( which I 've never had not once ).

PayPal customer in Michigan
Jun 22, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3PayPalComplaint HistoryComplaints4/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/201502.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPalOther transaction issues52.9%34.1%13.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther transaction issues0.5%77.1%15.8%4.9%1.3%0.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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https://www.paypal.com
(408) 967-1000
2211 N 1st St
San Jose CA 95131
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