Seterus Mortgage Complaint

Conventional fixed mortgage Credit decision / Underwriting

Seterus Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting North Carolina

Seterus, Inc. ( Mortgage Servicing ) company has added a INCORRECT recent chapter - bankrutcy to my account and can not prove to me where it came from nor can they provide me with the paper work for when this was filed, etc. I have not filed a chapter - bankruptcy with this mortgage company. I have called in -/-/- and again in -/-/- but being told that it takes time. No one calls back with any update and I end up explaining the situation multiple times to supervisors and persons in the bankruptcy dept. Please assist.

Seterus customer in North Carolina
Jun 21, 2015

* Source: CFPB Complaint Database

Seterus response to complaint:
Closed with non-monetary relief

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