Nationstar Mortgage Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

Nationstar Mortgage Mortgage department,

VA mortgage Loan servicing, payments, escrow account California

I have held a mortgage with Nationstar since - 2013. Since that time, I have received revision to my monthly payments based on changes in taxes, the value of the property, and the balance of my escrow account. Last week, I received a notice from Nationstar that they were again revising our monthly payments based on a dis-balance in our Escrow account. This is all well and good, but the disconcerting fact was that they were raising my monthly mortgage payments by $600.00. Even worse was the fact that I was receiving less than 30 days notice as the new payments would be in effect starting - -. Upon further investigation, I discovered that the majority of the increase was due to a dis-balance in the Escrow account. Apparently, Nationstar had anticipated county tax for the to be around $500.00 but the actual amount was around $2000.00. How could they not have accounted for such a huge discrepancy? Either their analysts are highly incompetent or ( which is more likely the case ) they intentionally lowballed Escrow payments the first year so that we would sign with them.

Nationstar Mortgage customer in California
Jun 20, 2015

* Source: CFPB Complaint Database

Nationstar Mortgage response to complaint:
Closed with explanation

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Contact Nationstar Mortgage

https://www.nationstarmtg.com/
888-480-2432
[email protected]
PO Box 619098
Dallas TX 75261
Nationstar Mortgage
Nationstar Mortgage

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