Carrington Mortgage Mortgage Complaint

FHA mortgage Credit decision / Underwriting

Carrington Mortgage Mortgage department,

FHA mortgage Credit decision / Underwriting Minnesota

I am trying to purchase a home in - MN. The lender approved us for a loan. We have done all of the standard things to get ready to close including scheduling - closing dates that have been cancelled because the mortgage company will not give us a clear to close. When we get real close to the closing date the lender needs more unneccesary paperwork, ie: another paytub or another printout of account details from a stock. The sellers (and us the buyers) are becoming anxious about the transaction and I fear they will move on to the next offer even though we have done all we can from a buyers perspective.

Carrington Mortgage customer in Minnesota
Jun 14, 2015

* Source: CFPB Complaint Database

Carrington Mortgage response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Carrington MortgageComplaint HistoryComplaints7/20128/20125/201310/201312/20132/20144/20147/201410/20141/20152/20154/20155/20156/20157/20158/201510/201511/201500.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Carrington MortgageCredit decision / Underwriting86.4%13.6%Closed with explanationIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit decision / Underwriting0.6%6.3%5.8%1.2%2.2%5.6%77.1%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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