PHH Mortgage Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

PHH Mortgage Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Maine

Client wrongfully denied a - HAMP loan modifcation. He was denied by PHH Mortgage because they say he did not successfully complete a previously HAMP offer. He never accepted or was offered a previous HAMP modification.

PHH Mortgage customer in Maine
Jun 12, 2015

* Source: CFPB Complaint Database

PHH Mortgage response to complaint:
Closed with explanation

Consumer disputes how PHH Mortgage handled their complaint

Created with Highcharts 4.2.3PHH MortgageComplaint HistoryComplaints1/20123/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20153/20165/20167/201610/20163/20170510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PHH MortgageLoan modification,collection,foreclosure1.4%60.5%0.9%29.2%0.3%5.0%2.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure2.6%80.5%0.9%7.4%0.6%6.9%0.9%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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