PHH Mortgage Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

PHH Mortgage Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Florida

in -/-/- we notified PHH MTG. that we were experiencing financial difficulty.they told us before they could HELP us we had to be behind - mos. at that time we called again for HELP and were sent a packet to fill out and return, we did. during this time we put house on market with no luck. tried another realtor no luck. husband was injured on job and required - and - by -. He trained for home inspection no luck there houses were not selling!!! -/-/- wife retired. - - wife had - - requiring -. HUSBAND TOOK JOBS WHICH DID NOT MEET OUR FINANCIALY NEEDS. STILL TRYING TO SELL HOUSE. NO LUCK. WIFE TOOK - JOBS. -/-/- ENLISTED AID OF HOPE filed the ANSWER. went to court -- times by - - PHH told us that there was nothing they could do for us. WHAT ABOUT OBAMA PLAN? '' - - ( which we did not even know was involved in our mtg. ) did not 'BUY INTO THE OBAMA PLAN!!?? -/-/- we moved out and to FLORIDA. we have and are still getting paperwork request from them, we have had - buyers back out due to inefficency of PHH TO move on sale. we have a - cash paying buyer now who is threatening to bow out. a message just today from realtor for recent pay stubs AGAIN. WE JUST SENT AT THAT TIME RECENT PAY STUBS IN - -. OUR MTG. WAS ORIGINALLY WITH - - -, REFI NANCE TO PHH WHO IS BACKED BY - -. OUR OPINION IS THEY ARE PURPOSELY PUSHING US TO FORCLOSURE. THIS IS NOT FAIR TO NEIGHBORS ( HOUSE IS BEING NEGLECTED BY THEM ), REALTOR HER TIME AND MONEY, AND MUNICIPALITIES. PLEASE HELP US THIS IS SO UNFAIR AND PAINFUL TO US. HOME PHONE NO. - OR CELL - -.

PHH Mortgage customer in Florida
Jun 12, 2015

* Source: CFPB Complaint Database

PHH Mortgage response to complaint:
Closed with explanation

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