PayPal Credit card department,
Unsolicited issuance of credit card Pennsylvania
1 ) On - -, 2014, PayPal Credit - dba BillMeLater ( PayPal ) failed to process a void/credit invoice from - in the amount of - and refuses to close the account to a - balance in a timely manner, referring to an undetermined investigation process. 2 ) I assert that PayPal has illegally opened a credit account in my name, applied charges to it for items that were not purchased, failed to mail statements, have mailed statements with unclear definition of items purchased, have applied interest and late fees to the account and sent collection notices, refused to process a fraud dispute, refused on-line access to their payment site. and made pervasive outbound calls to - of my personal cell phones. For a debt I never held, and which, according to - no money was involved '' 3 ) This was a transaction for ticket number -, that was cancelled at my request, I recognized this was a credit offer, and had other payment options. The - agent stated that the void would be processed right away, and the account would be
to be in direct contact with their on-site PayPal resource, who has repeatedly promised resolution. 5 ) - has stated that PayPal Credit did not process the void as other companies would, and in fact, could leave the balances open indefinitely ''. 6 ) PayPal Credit, rather than processing the void, opened a consumer credit account without my authorization, and applied the voided charges to the account, in effect, committing credit card fraud by making an illegal and unauthorized charge. 7 ) PayPal has stated that they do not report to credit bureaus, and this issue would not impact my credit rating ( - - ) 8 ) I assert that PayPal has also engaged in retaliatory action by claiming that, in spite of their direct engagement with - through on-site PayPal resources and the facts that the void was not processed, and the account opened and charged illegally, that this process must now be mediated through this portal, and go into an undetermined analysis phase. And that PayPal can not communicate or provide any resolution directly.
PayPal customer in Pennsylvania
Jun 10, 2015
* Source: CFPB Complaint Database
PayPal response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.paypal.com |
Phone | (408) 967-1000 |
Address | 2211 N 1st St San Jose CA 95131 |
PayPal | |
PayPal |
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