Municipal Collections of America, Inc. Debt Collection Complaint

Other (phone, health club, etc.) Disclosure verification of debt not given enough info to verify debt

Municipal Collections of America, Inc. Debt collection department,

Other (phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt Illinois

I was contacted by MCOA and was notified that I have a debt for -- for - - - - ticket. I informed rep that I have not received written notice from - - PD or MCOA stating this debt and until I do, I will disregard any debt collection attempts by phone. I called - - PD and requested original citation be sent to my address. This was done and received on - -, 2015. I have yet to receive validation of collection for MCOA attempting to collect a debt. This information has been reported and is now on my credit report. I do not have an issue paying the original balance. However, I find it odd that a collection agency finds it appropriate that they can collect funds over the phone without validation of debt in writing to the consumer. I still occasionally receive calls, however, I will not be responding until I receive a written validation of debt.

Municipal Collections of America, Inc. customer in Illinois
Jun 08, 2015

* Source: CFPB Complaint Database

Municipal Collections of America, Inc. response to complaint:
Closed with explanation

Consumer disputes how Municipal Collections of America, Inc. handled their complaint

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