Stop Municipal Collections of America, Inc. Phone Harassment

Resources for resolving common issues with Municipal Collections of America, Inc. products and services

You can reduce the number of unwanted calls from Municipal Collections of America, Inc. you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.

How do I register?

Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)

If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

How long does it take?

Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.

Reporting Illegal Calls

Where can I file a complaint about an illegal sales call or a robocall?

To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).

Will I hear back from the FTC regarding my complaint?

Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.

What's a Robocall?

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.

What Should You Do If You Get a Robocall?

If you get a robocall:

  • Hang up the phone. Don't press 1 to speak to a live operator and don't press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
  • Consider contacting your phone provider and asking them to block the number, and whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.
  • Report your experience to the FTC online at or by calling 1-888-382-1222.

New Municipal Collections of America, Inc. Consumer Complaints


Municipal Collections of America, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

February 27, 2017 - Received a collection notice form a company called Muicipal Collections of America They did not include any back up for the debt collection. The debt collector cites a ticket in forrest - -. on -/-/-. We live in - and were no in - on the date referenced....

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Municipal Collections of America, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

January 17, 2017 - MCOA Municipal Collections of America had my driver license suspended with the state of Illinois, with no - for recourse. But after multiple attempts MCOA has refused to provide me with verification of the date. I would like written proof of the debt sent to me to be verified before any payment is submitted....

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Municipal Collections of America, Inc. Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay

January 15, 2016 - On -/-/16, I received a call from a debt collector from a company called Municipal collections of America, I think. He called me to tell me that they were going to suspend my driver 's license for unpaid tickets. He said that we can file our - ticket to the State of Illinois and suspend your drivers license. I informed the man that there are no tickets on my credit report. He said that we saw your disputes come thru from the major credit bureaus and we did n't dispute them. So I informed him that since you did n't validate the amounts or validate that I owed for those tickets, why are...

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Municipal Collections of America, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

September 12, 2015 - I was notified by - ( collection agency ) that I owed a debt from a red light ticket - from - of 2014. I never received verbal or written notice from - - and was only contacted by -. This resulted in a debt collection and negative mark to my credit score. ...

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Municipal Collections of America, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

June 8, 2015 - I was contacted by MCOA and was notified that I have a debt for -- for - - - - ticket. I informed rep that I have not received written notice from - - PD or MCOA stating this debt and until I do, I will disregard any debt collection attempts by phone. I called - - PD and requested original citation be sent to my address. This was done and received on - -, 2015. I have yet to receive validation of collection for MCOA attempting to collect a debt. This information has been reported and is now on my credit report. I do not have an issue paying the original bala...

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Municipal Collections of America, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

May 28, 2015 - The debt collector contacted my son & daughter-in-law very soon after leaving message on my answering machine. I was already in contact with them, and told them I am contesting the validity of the debt. The debt collector has my current address and telephone number. ...

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