Citibank Consumer Loan Complaint

Installment loan Managing the loan or lease

Citibank Consumer loan department,

Installment loan Managing the loan or lease Florida

I took out a CitiFinancial - loan in -. I made payments but when I was late by a payment, CitiFinancial filed a lawsuit against me. On - -, -, this judgment was vacated by the judge. I continued to make timely payments on my accountuntil CitiFinancial sold my account to - -. I made the monthly payment to - - on account. After a short time, the account was once again sold back to CitiFinancial. I did not receive any statements but continued to make the monthly payments on time. In - -, I contacted CitiFinancial by phone and was told the amount due was $2500.00. This was incorrect. I continued to make monthly payments. In - -, I contacted Citi again to inquire as to why I still was not receiving statements and why there was no activity on my credit report. I was advised by email, I owed $5200.00. I than received a letter from - advising that I had been sent to collections and Citi reported to the credit reporting agencies that I had defaulted on my loan. Even after producing the vacated judgment, they have refused to correct this. I continually get transferred and told they cant talk to me. But I was able to find out that they are now stating I have - accounts. I have only had - account through Citi. My credit has been affected by CitiFinancial 's inaccuracies.

Citibank customer in Florida
Jun 08, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with non-monetary relief

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
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