Santander Bank US Mortgage Complaint

Santander Bank US Mortgage department,

Other mortgage Loan servicing, payments, escrow account New York

Santander Bank is force placing insurance on my loan due to - rules that should not apply to my property - they are wrongly treating my building like a giant apt complex instead of a small cooperative building. Numerous email and phone calls have gone unanswered - always need to talk to someone else who is never there. They have no force placed added insurance and will deduct cost from my escrow. They are stealing from me. Can you please help me get a satisfactory response from this dishonest lender? Will you please help revoke their banking charter, as they are clearly robbing consumers as a general practice.