Barclays Credit Card Complaint

Barclays Credit card department,

Michigan

On our Barclaycard we had a balance of -. We sent payment on - - Payment over balance in amount of - with a due date of - - - fully - days or - days to arrive in City - -. We called two days after - - ..- -. And balance indicated IT NOT only had not been recieved ( or so they would claim ) but there was additional balance indicating a late fee. IT however had to be in their possesion for it was cashed check - on - -. We sent a - payment of only the previous balance since i called and they said they would waive the late fee. This - payment I sent check - by certified mail and was recieved - days later..the certification came back dated - -. I called that day to see if the - check had been cashed and MY account showed a balance of negative - that is a credit balance. I have another credit card with Barclaycard. and asked if this - could be transferred against debt on this other card. They said NO. They agreed to send a check to us at our physical


billing. but - letters. DUE THIS month - -. and today is - -. So I called them today. NO explanation of how they arrived at -. My intention had been to pay the balance and cancel the card..and they keep moving the DUE date and the payment address to -. when it was in -. and have trumped up some bogus charges made by someone - like it was someone who got ahold of my account number evidently to make us feel like they were doing their job..or perhaps to sell us some other service. My neighbor has a Barclaycard..and a few other people I know and they have had similar problems with them So they need to be investigated. I called today ..no - gave explanation of how they arrived at - for some trumped up fee. WHEN the account was paid off. But they finally after calling DROPPED the - and some guy named - in - said it was dropped but could not understand him. Something about - fee. for reversing the check..I had tried to stop payment on the - check..but it had already arrived and they cashed it giving a credit balance of - aforementioned. So it was NOT like they were charging me for stopping payment on a balance owed them. in the - place. IT was never stopped since they cashed it before STOP payment arrived evidently. Just all round bad business practice NEVER had a Credit card ever do this to someone WHO pays their bills. And NONE of them have ever charged to return MONEY overpaid to them. In fact - credit card company without me calling - returned the money because they simply wanted an even balance at -. There is the story.