KeyBank NA Credit Card Complaint

Other

KeyBank NA Credit card department,

New Jersey

My - credit card with Key bank was stolen in - 2014. Over - of fraud charges was made on that account. Keybank has refused to accept my fraud claim.

KeyBank NA customer in New Jersey
Jun 03, 2015

* Source: CFPB Complaint Database

KeyBank NA response to complaint:
Closed with explanation

Consumer disputes how KeyBank NA handled their complaint

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How KeyBank NA handles Other complaints

Created with Highcharts 4.2.3KeyBank NAComplaint HistoryComplaints12/20131/20144/20145/201411/20146/20157/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3KeyBank NAOther100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther0.1%13.5%3.8%1.9%0.8%13.1%66.1%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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