Nationstar Mortgage Mortgage Complaint

Nationstar Mortgage Mortgage department,

VA mortgage Loan servicing, payments, escrow account Washington

My mortgage servicer ( - - - ) sold servicing rights to Nationstar starting - - 2015. I contacted - and was told that I had no say in the matter, but the only change I would see is the account # and address I send payments to. I called Nationstar on - - to set up my auto bill pay, but was told they did n't have my account info yet and they would be sending me a welcome packet with all the info I would need. I did n't receive this packet until - -. I called Nationstar customer service ( poor description of what they do ) and was basically told there was no way to set up the payment option I need ( the same plan I had with - and my previous servicer ). I am in the military, so I get half of my pay on the - and the rest on the - of every month, so I need half of my mortgage payment to auto draft on the - and the -. Sounds simple ... apparently it 's impossible with Nationstar. I have spent hours on hold and have to explain my


your loan is due for - -, 2015 and is in default '' and unless this delinquency is paid by - -, 2015 we will accelerate/demand your loan and begin the foreclosure process '' pretty sure federal law REQUIRES a 60 day grace period beginning the effective date of servicing transfer. This whole experience has made me extremely uneasy, as I previously stated, I am in the military and - at a time. I received notice of the servicing transfer just after returning from - of these -, what would have happened if it had come just after I -? I would have come back to a house in foreclosure because of an unethical practice of transferring servicers without my consent! Is there seriously no protection for - service members from this? Also, PLEASE read - and other reviews of Nationstar Mortgages and ask yourself how they are allowed to continue preying on people just trying to do the right thing. I would do ANYTHING to distance myself from this terrible company!