Non-federal student loan False statements or representation attempted to collect wrong amount
Discover Debt collection department,
Non-federal student loan False statements or representation Attempted to collect wrong amount California
Discover Student Loan has been holding onto $17000.00 of my money for over 3 months and is not returning the money to me or the company I used to refinance my student loans. I took a loan from Discover to cover my tuition ( Loan ID : - ) Discover sent a payment for my tuition to my school ( - - - for $17000.00 in mid - 2015. In - 2015, I refinanced all my student loans with - ( - ). So - sent a check for all my outstanding balance to discover on - -, 2015. - - has a rule that they wont accept funds from loan providers if the the student is enrolled in less than - credits. Since I was n't enrolled in - credits, - - returned the tuition payment of $17000.00 back to Discover in early -, 2015. I paid my tuition out of my pocket. Since then, I have been calling Discover on a weekly basis to have them return this $17000.00. I told them they can either send me a check or send it back to -. Every time I call Discover I get assurances that this matter has been resolved and the check will be mail out soon. To date I havent seen this money in my account ( personal or - student loan ). Please help me resolve this issue with Discover. It have been over 3 months and I need to money to pay off my student loans. Thanks, -
Discover customer in California
Jun 02, 2015
* Source: CFPB Complaint Database
Discover response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.discover.com/ |
Phone | 224-405-1747 |
[email protected] | |
Address | P.O. Box 30943 Sale Lake city UT 84130 |
Discover | |
Discover |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |