Residential Credit Solutions Mortgage Complaint

Residential Credit Solutions Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account North Carolina

Residential Credit Solutions - RCS - failed to pay my homeowner 's insurance out of escrow last year. The due date for the insurance premium payment was -/-/14, they did not pay until the end of -. Because of this, for approximately - months last year, I did not have coverage on my residence. I had to go through an insurance reinstatement process after RCS finally paid the premium. The same issue happened this year. The insurance premium was due on -/-/15. As of today - -/-/15 -, the premium has still not been paid even though I pay into escrow for this. I have not had insurance coverage since -/-/15 because of this. Today I had to pay $370.00 out of pocket to re-instate coverage and also had to sign a Statement of No Loss.