PayPal Credit Card Complaint

Billing disputes

PayPal Credit card department,

Billing disputes Kansas

After reading about the recent billing problems with PayPal credit, I decided to go back through my statements to see if there were any discrepancies on my bills. I have had an account with them since -/-/-. Admittedly, I should have caught the problems before this, but the accounting errors are so small that I honestly overlooked them when paying my bill:-/-/- : eBay purchase for $99.00. System shows this as the order total. PayPal reflects they charged $100.00. While this could be shipping, eBay 's system states see description '' under shipping but yet they show the order total at $99.00. Therefore, I believe no shipping was charged. -/-/- : eBay purchase for $100.00, but PayPal lists charge at $100.00. Obviously, this - works in my favor, but this is still an accounting error. -/-/- : eBay purchase for $99.00, but PayPal lists the purchase as $100.00. -/-/- : eBay purchase for $110.00, but PayPal lists the purchase at $ - : eBay purchase for $110.00, but PayPal lists the purchase as $ - needed, I can give you my entire eBay purchase history and all of my statements through PayPal. It is also worth noting that PayPal credit 's online system often does not order interest free due dates correctly which can make it quite confusing when trying to pay off items before their due date. The customer has to sift through all the dates in order to figure out which one needs to be paid off - in order to avoid interest. I know the credit card companies do not order expiration dates like this. For example, it might order it like this : -/-/-, -/-/-, -/-/-, etc. I have a screen print of the ordering that I can include for your records.

PayPal customer in Kansas
May 24, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with explanation

Consumer disputes how PayPal handled their complaint

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https://www.paypal.com
(408) 967-1000
2211 N 1st St
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