Citibank Student Loan Complaint

Non-federal student loan Can't repay my loan

Citibank Student loan department,

Non-federal student loan Can't repay my loan New Mexico

I have a private - loan through Citibank. They are threatening to send my account to a collections agency, even though I am enrolled in school.

Citibank customer in New Mexico
May 24, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Consumer disputes how Citibank handled their complaint

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How Citibank handles Can't repay my loan complaints

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints12/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/20152/20164/20166/20169/201611/20161/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankCan't repay my loan88.7%11.3%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCan't repay my loan0.4%88.5%4.8%5.2%1.1%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
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